Using your card safely online
The internet has opened up a whole new world of online shopping possibilities and convenience… but it's also opened a whole new world of online fraud. Theft of card details and the fraudulent use of those details is a growing concern for card holders, issuers and businesses everywhere.
There are a few simple ways you can shop online with confidence:
- Use your card only at secure websites. A padlock should appear at the base of your browser page showing that web security is in place to protect your personal details. However review the padlock symbol carefully, as this symbol can be faked.
- Look for reputable online merchants. Honest merchants value your business and your security so they will generally promote the security measures they have in place. If it seems untrustworthy, it probably is. Ask for security details if you're not sure.
- Only ever provide your card details on transactions you have initiated. Never disclose your PIN to anyone. Not even your card issuer will ever ask for your PIN.
- Always print out receipts for online transactions and check all transactions against your statements.
- Ensure the computer that you use has appropriate firewalls and up to date anti-virus protection.
- If you notice any suspicious activity on your card accounts, report it immediately to your card issuer.
Extra protection for Visa and MasterCard holders
You can enjoy additional peace of mind with free card protection services from these card issuers. These services add an additional layer of security to prevent unauthorised card use so you can shop online with confidence at participating merchants. Ask your card issuer for details or follow the links below for more information: